Kosovo national policy event: Banking sector cyber risk management procedures

Kosovo’s financial sector is undergoing digital transformation with cybersecurity becoming a top priority. Tackling the challenges and opportunities requires a joint effort from banks, industry leaders, local experts and international partners.

On 17 September 2025, the EU-funded CyberBalkans project brought together bank executives, local experts and international partners in Pristina to present the results of the cyber risk assessment questionnaire, developed in cooperation with the Kosovo Banking Association and Chief Information Security Officers of the banks in Kosovo.

The report was prepared by eGA’s project experts and gives concrete and applicable recommendations for strengthening risk management and raising cybersecurity in the financial sector.

Cybersecurity in banking is a strategic necessity, as banks in Kosovo, like everywhere else, face daily threats ranging from phishing, malware, data breaches, unauthorized transactions and identity theft. Globally, most cyberattacks begin with phishing emails, ransomware costs billions in losses each year, and many breaches stem from weaknesses in third-party systems.

Ultimately, strong cybersecurity measures mean that Kosovo’s banks can protect customer’s trust and finances, meet compliance standards and maintain the financial stability of the country.

The event was organised by Kosovo Banking Association as part of the Cyber Balkans project, funded by the European Union.